Privacy Matters to Us
И Иканъюань, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Guangdong Yikangyuan Biotech Co., Ltd. collects, uses, stores, and protects your personal data when you visit our website, contact us, submit an inquiry, or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Submit a contact form or inquiry form
- Request a quotation or product information
- Communicate with us by email, phone, WhatsApp, or other channels
- Subscribe to updates or marketing communications
- Place an order or discuss OEM/ODM cooperation
The information we collect may include your name, company name, email address, phone number, country or region, product requirements, message content, and any other information you choose to provide.
We may also collect certain technical information automatically, such as your IP address, browser type, device information, pages visited, and website usage data. This information helps us improve website performance, user experience, and website security.
2. How We Use Your Personal Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide product information
- To prepare quotations, samples, orders, or OEM/ODM cooperation proposals
- To communicate with you about our products, services, and business opportunities
- To improve our website, customer service, and user experience
- To process business transactions and maintain customer records
- To comply with legal, regulatory, tax, or business obligations
- To protect our rights, systems, website security, and legitimate business interests
We only collect and use personal information that is necessary for legitimate business purposes, customer communication, service improvement, or legal compliance.
3. Marketing Communications
With your consent or where permitted by applicable law, we may use your contact information to send you updates about our products, services, company news, or promotional information.
You may unsubscribe or opt out of marketing communications at any time by contacting us or following the unsubscribe instructions included in our emails.
4. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our pages.
Cookies help us remember user preferences, improve website functionality, and optimize our content. You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
5. Sharing of Personal Information
We do not sell your personal information.
We may share your personal information only when necessary, including with:
- Companies or departments within Yikangyuan for business communication and service support
- Trusted service providers who help us operate our website, manage inquiries, process data, or provide business support
- Логистика, payment, or business partners when required to complete your order or cooperation request
- Legal authorities, regulators, or public agencies when required by law or necessary to protect our legal rights
All third parties who process personal information on our behalf are required to protect your data and use it only for the purposes we specify.
6. International Data Transfers
As we serve customers in different countries and regions, your personal information may be transferred to, stored, or processed outside your country of residence.
When such transfers occur, we take reasonable measures to ensure that your personal information is handled securely and in accordance with applicable data protection requirements.
7. Data Security
We use reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Access to your personal information is limited to authorized personnel and service providers who need the information for legitimate business purposes.
However, no method of data transmission over the Internet or electronic storage is completely secure. While we do our best to protect your personal information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, completing transactions, complying with legal obligations, and resolving disputes.
When your personal information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with applicable laws and internal data management practices.
9. Children’s Privacy
Our website and services are intended for business users and are not directed to children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information as soon as possible.
10. Your Rights
Depending on the laws applicable in your country or region, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Request information about how your data is used or shared
To exercise your rights, please contact us using the contact details below. We may need to verify your identity before processing your request.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data processing practices.
Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.
12. Связаться с нами
If you have any questions, comments, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Guangdong Yikangyuan Biotech Co., Ltd.
Website: https://www.ykyhaircare.com/
Электронная почта: [email protected]
Address: Building 3, Greenland Huichuang International, No. 2–6 Kexing Road, Baiyun District, Guangzhou, Guangdong Province, China
We will respond to your request within a reasonable time and handle your personal information in accordance with applicable privacy and data protection laws.